Charity Details

Glasgow School of Art Students' Association (GSASA) SCIO

Registered as a Charity in Scotland

Charity number: SC044061

Registered office: The Assembly Building, 20 Scott Street Glasgow G3 6PE

Buying Online

When making a purchase from or via GSASA for any product, including joining clubs and societies (membership fees), payments will be processed through our website provider OneVoice Sage Pay, a division of Sage (UK) Ltd, and Elavon Merchant Services.  All payments are made to GSASA and will appear on your bill as “GSASA Online Payment”. GSASA does not store credit card details and uses industry standard SSL encryption to ensure the safety of your data. All payments are made in a live environment - upon clicking 'Pay Now', your credit or debit card will be billed with the agreed amount and your order will be immediately processed. Once your order has been completed, you should receive a confirmation email. This can additionally be viewed at a later date by viewing the 'Purchase History' section of the website portal. To edit this address, click on the 'My Contact Details' link when logged into the site. These terms shall be governed by Scots law and are subject to the exclusive jurisdiction of the Scottish Courts. Nothing in these terms shall exclude liability for fraudulent misrepresentation.

Tickets

General Terms & Conditions

GSASA OPERATES AN ELECTRONIC TICKETING SYSTEM.  All tickets purchased online are assigned to your personal account and then accessed at the door by quoting either your name (ID required) or reference number (as noted on the confirmation email you should receive after completeing your purchase).  If you are able to print out this email or access it on a smart device, it will speed the process along on the door.  You can check your purchase history at any time by logging into the GSASA website and clicking on the relevant section of the ‘Your Profile & Account’ link at the top of the screen.

TICKETS BOUGHT VIA EXTERNAL OUTLETS: If you are attending a gig at The Assembly Building and have purchased tickets from an external outlet, they will advise you as to whether or not they will be sending out physical tickets prior to the event. If this is not the case, your details will be referred to us and we will cross your name off a purchasers' list at the door.

BRINGING GUESTS TO THE UNION: GSASA members are able to bring a maximum of 4 guests to any event, students at affiliated Universities and Colleges are able to bring guests. The easiest way for students to do this is to purchase their guests' tickets on their account - your guest will then just need to arrive with you to the event and bring their own photo ID as proof of age.

IDENTIFICATION: Students must bring their GSA (School) ID Card to every event they wish to attend for identification purposes. For members of the public, photo ID will be required (e.g. passport, driving licence, proof of age card).

RIGHT OF ADMISSION: Right of admission is reserved by the venue management. Please note that you are still subject to GSASA's event admission procedures, and can be refused entry if you breach these.

Refunds

ALL TICKETS ARE NON-REFUNDABLE AND NON-TRANSFERRABLE.

All tickets sold for GSASA events, either online or at the Assembly Building, are subject to the terms and conditions set out on the GSASA website and to the venue regulations. A breach of any of these conditions may render your ticket invalid.

All sales are final, and refunds are not available on tickets once they have been purchased (including duplicates or purchases made in error, tickets bought for the wrong event or non-attendance due to illness or injury). Please note that this is standard practice at every entertainments venue in the UK.

However, there are certain instances in which a refund may be given:

The entire event has been cancelled by the GSASA or affiliated promoter. In this instance, refunds are available to everyone who has purchased a ticket in advance, at face value. Any booking fees or associated extras should be sought from the point of purchase.

The event has been stopped whilst in progress due to circumstances beyond our control which may be deemed as too unsafe to continue. In this instance, a decision will be made by management as to whether refunds will be offered to those with tickets. However, refunds will only be given in special circumstances and as approved by management.

THERE ARE NO OTHER INSTANCES IN WHICH A REFUND MAY BE OFFERED.  If you have a question or query, then please ask to speak to the Executive Manager of the GSASA. 

Merchandise

Site Content

Data protection statement

We take your privacy very seriously and will not pass your details to any third party without your permission (other than where we are required to do so by law or regulation).

External links

The GSASA has no control over and accepts no responsibility for the content of external sites linked to from this website.

Copyright

Unless otherwise explicitly stated, copyright of all materials resides with the GSASA and is asserted.

Accuracy

Every effort has been made to ensure the accuracy of the information presented in these pages. If you become aware of any errors or omissions, please contact us.